Betta Water Guard 20ml
• Removes chlorine and chloramines
• Assists in removing heavy metals and toxic chemicals
• Helps protect Betta gills and reduces stress
• Provide safes water for aquariums
Shipping Information
Shipping- For Drygoods.
Where do you ship to?
Accessories can be shipped throughout Australia and world-wide. Where do you ship from?
All orders are shipped from Ipswich, QLD Australia.
Apologies, pick-up is not an option.
What is the shipping cost?
Australia - Key chains and brooches ship by standard post for $8. Up to 4-6pc can travel in the one package.
International - Please email to discuss.
How long does shipping take? What shipping methods do you use?
Australia: All orders are shipped via Australia post. Please allow 2-4 business days for orders to be processed after your purchase is complete.
Shipping can take from 2 to 10 or more business days, depending on your location and the current COVID situation.
International: Shipping costs vary per country. Please email for a quote.
Will I be charged additional customs fees or import taxes if I live outside the Australia?
Most likely. Every country has different regulations on how they handle imported goods. We recommended you visit this Duty Calculator to get an estimate of what you will be charged when the package arrives. We do not pre-pay or cover any import fees.
Can I track my order?
We typically ship orders in 2-4 business days after they are placed. When your order ships, you will receive an email with a tracking link. Please allow 24 hours for the link to activate.
International customers, once your packages leaves Australia, the tracking links may not update but your package is still on its way. If you have any questions about your order, please email
Returns & Exchanges
What is your return policy?
Items in new, undamaged condition can be returned for exchange or refund within 7 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us here and we’ll make things right.
How do I return or exchange an item?
To return or exchange an item please follow the steps below:
1. Include a copy of the packing slip or confirmation email from your order and note the new item desired. (We cannot guarantee all items will be in stock for exchanges.)
Mail your return to:
Fishchick Aquatics
PO Box 152
Booval Fair QLD 4304
Once your return is received, your new item(s) will be shipped out at no additional cost or your refund will be issued.Thank-you for your support!